Assistant Manager

Location:

Reports to: Store Manager 

Roles/Responsibilities/Scope of Authority

1.  To make recommendations to the Store Manager regarding the retail sales environment that may impact the Company’s vision and mission
2.  To assure and enforce the in-store business climate and expectations from all CSR’s by communicating often, clearly and consistently
3.  Assist Store Manager in developing and managing the group of CSR’s
4. Assist Store Manager with Inventory controls (rotation, shrink, cycle counts)
5. Assist Store Manager in understanding and remediating results from financial metrics, cash handling, reporting and controls
6. Assist Store Manager with operating cost containment
7. Customer Service and satisfaction day to day management
8. Assist Store Manager with accurate and timely POS system input and reconciliation, when applicable
9. Assist Store Manager with facilities management (cleanliness, signage, displays etc)
10. Count in all supplier products insuring accurate counts and pricing, reporting any discrepancies to HQ
11. Reconcile cash handling and cash counts on a daily basis reporting daily to HQ
12. Coordinate all required cycle counts and investigate/reconcile any discrepancies and reporting material differences to HQ
13. Accurately record waste, supplier returns, etc making necessary adjustments within POS system
14. Manage, mentor and coach all members of store team developing new members
15.  Meet with Store Manager twice weekly, reporting on respective store progress with respect to meeting annual sales and profit goals
16. Support Store Manager and act as Company representative at local community events
17. Meet physical demands of job including the ability to stand for long periods of time, lift up to 50 lbs and move up to 200 lbs.
18.  A valid driver’s license and reliable transportation is required in order to conduct banking, product transfers and attendance at staff meetings.